Use of self administered energy meters - Accesibility of the population with low income resources to sustainable energy.
Working Group Number
3-6 June 2019
Pulice, Miguel, Edenor, Argentina
Based on the evaluation made, as regards the accessibility to the electric power of low-income customers, establishing a sustainable solution that satisfied the needs of this population and at the same time enables the reduction of non-technical losses and late payment or arrears, Edenor (Empresa Distribuidora y Comercializadora Norte) has established a self-administered energy meter installation plan, which in the case of new settlements is preceded by the construction of standardized networks that ensure the quality of service established by the regulator. Nowadays, more than 150,000 units have been installed and, at the end of this year, it will be possible to reach 250,000 units. For these users, it was verified that there were difficulties in the payment of service bills, most of them due to the fact that the user's energy consumption without monitoring the accumulated demand, generated bimonthly amounts greater than the payment possibilities. This situation resulted in a gradual deterioration in the relationship between the customers with the company, where commercial agreements for payment in installments were often not sustainable over time.Therefore, the self-managed energy service became a viable alternative that provides an answer to the needs of customers with payment difficulties.The self-administered meter is a single-phase electric energy meter, bi-body type, It consists of a metrological part located outside the house and an internal keyboard / display to facilitate the administration by the clients.
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